More than 10,000 towns and cities covered: Colissimo and Pickme roll out neighbour pick-up point deliveries nationwide

Four years after launching their partnership, Colissimo and Pickme are taking a major step forward in expanding out-of-home delivery solutions. Since the partnership began in May 2022, more than 1 million parcels have been delivered through the Pickme network as part of its collaboration with Colissimo. The two partners aim to reach 3 million parcels delivered via neighbour pick-up points within the next three years.

Launched in 2022 in several Paris districts before being gradually extended to Seine-Saint-Denis and then to several major French cities, neighbour pick-up point delivery quickly proved popular with users. Building on the results achieved during this initial rollout phase, Colissimo and Pickme announced in 2023 their intention to accelerate the development of this model and make it a lasting part of their out-of-home delivery offering.

Three years on, the service is scaling up and continuing to expand across France. E-commerce retailers can now offer their customers a new local delivery option through neighbour pick-up points, both in major metropolitan areas and in medium-sized towns and cities. The network now covers 10,761 towns and cities across mainland France.

Growing adoption confirmed by usage figures

Since the partnership began in May 2022, more than 1 million parcels have been delivered through the Pickme network as part of its collaboration with Colissimo. Building on this growth, Colissimo and Pickme have now set their sights on delivering 3 million parcels over the next three years. This target reflects both partners' confidence in the potential of this model. User satisfaction figures also demonstrate strong adoption: today, 92% of users say they intend to use this delivery solution again for a future parcel delivery[1].

An additional solution to strengthen Colissimo's out-of-home delivery offering

By rolling out Pickme's service in new towns and cities, Colissimo is further strengthening its out-of-home delivery offering, a rapidly growing market segment. Alongside post offices, local retail collection points and Pickup parcel lockers operated by the La Poste Group, neighbour pick-up point delivery broadens the range of options available to e-commerce retailers and their customers, providing an additional convenient collection solution close to home.

A denser nationwide network bringing delivery closer to home

This new milestone also marks an important step forward for Pickme. By leveraging La Poste's distribution network, the platform is significantly strengthening its geographical coverage and continuing its expansion across France. The Pickme network now includes more than 12,000 active neighbour pick-up points nationwide. This community-based network provides a flexible and accessible parcel collection solution close to home.

“The expansion of Pickme's nationwide network alongside Colissimo marks an important milestone for us. It demonstrates that neighbour pick-up points have a valuable role to play alongside post offices, local retail collection points and Pickup parcel lockers offered by the La Poste Group. We share the same ambition: to strengthen local coverage and make it possible for everyone to collect their parcels as close to home as possible. By bringing these different collection points together, we are making neighbourhoods more connected and accessible, while building on the existing social fabric of everyday life in France,” says Jessie Toulcanon, CEO and Co-founder of Pickme.

“Consumer expectations are changing: people are looking for ever greater simplicity, convenience and flexibility when receiving their parcels. By expanding the Pickme network, we are offering them an additional solution that complements our other out-of-home delivery options. This wider choice is essential to accommodate different lifestyles and make it easy for everyone to collect their parcels close to home, at a time that suits them,” concludes Nicole Abenhaïm, Marketing Director at Colissimo.

Photo credit: ©PMorel